Shipping policy

Shipping Policy

Thank you for shopping with Pure Pour.

Order Processing

All orders are processed and prepared for dispatch within 24 hours of order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery times:

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Areas: 7–10 business days

Delivery times may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, tracking details will be provided via email, SMS, or WhatsApp (where applicable).

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Incorrect Address

Customers are responsible for providing accurate shipping information. Pure Pour is not responsible for delays or failed deliveries caused by incorrect address details.